TERMS AND CONDITIONS AGREEMENT OF SALE

Please read the following document carefully.
Pricing information:
Please note that prices are subject to change without notice. Prices on website are an indication only and all prices should be checked by sales person prior to placing an order.

1. Orders/Contract

Orders are accepted by writing, internet, telephone or fax but are only binding when accepted by Securimage.  And Securimage sends out the Order Confirmation in writing. Please check the Order Confirmation and notify Securimage of any mistake in writing immediately or the details stated in the Order Confirmation will apply to this Agreement.

2. Price & Payment Terms

Quotations are only valid in writing and period is 14 days. Securimage reserves the right to change Products (incl. 3rd Party Products) at any time, but Securimage guarantees you at least equivalent product.

Price excludes shipment, insurance and installation. Payment will be made before supply or service.  Securimage may suspend deliveries or service until full payment. Cheques may only be accepted conditionally.

Dispatching of goods where the payment terms selected is by pre-payment is subject to fund clearance. This includes direct deposits, payment by cheque etc

for pick up order; payment can be made by accepted credit cards, EFTPOS, direct bank deposit, cash, and money order.  Cash deposit, fund transfer requires overnight for the fund to be cleared. Cheque deposit will take 3 or 4 days to be cleared.

Please make your cheque or money order payable to: Secuview Pty Ltd

There may be an additional surcharge for using credit card depending on the item concerned. Please ensure you are informed of the total cost before accepting an order

3. Delivery

The delivery period in the Order confirmation is approximate. We do not ship to Post office Boxes

we do not ship to third party addresses unless that address is known and can be verified by Securimage.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery

4. Return and refund

There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order.

Returns for refund will only be accepted within 7 days of you receiving the goods. A restocking fee of 10%-20% of the purchase price will be deducted, depending on the item. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind, and lack of expertise for installation etc, but is at the discretion of the branch manager. Please refer to the warranty section for refund procedures regarding Dead on Arrival goods.

Any incorrect, missing or damaged items received must be reported Securimage within 24 hours of you receiving the delivery. This can only be done via phone to the sales manager of relevant store.

If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

Securimage owns the title of any extra goods shipped with your order that have been despatched in error.

5. Warranty

All goods sold by Securimage come with a one-year back to base manufacturer warranty; it can only be shorter if a special note is mentioned about an item.

This warranty is not transferable. The system warranty only covers the system unit; it does not extend to any peripheral components such as monitors, hard drive etc.

All the peripheral components are covered by standard manufacturer warranty.
Securimage repairs using components, which are new or equivalent to new in accordance with industry standards and practice.

Securimage does not give a warranty or guarantee protection for:

a) damage caused by incorrect installation, use, modifications or repair by any unauthorised 3rd party or yourself;
b) damage caused by any party or other external force;
c) fitness for any particular purpose;
d) you will receive the warranty for third party products directly from their manufacturer or licensor;

6. Customer Data

 Securimage is not responsible for data contents or the security of the data contents contained in any returned goods. Our workshop works under strict guidelines, not to intercept with any customer data. However it is impossible to say that your data is 100% safe at any time. We STRONGLY advise customers to back up any data prior to sending the goods back to us; data can be destroyed during testing, re-formatting etc.

7. Disclaimer

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.

Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents contained in the links. If unsure, please contact our sales team